Cultural Diversity

by Jennifer Hall

Introduction · Questions · Web Resources · The Big Question · Conclusion · Rubric · Guide


Introduction

Many people claim that we live in an Information Age, where trying to learn amidst the explosion of facts and opinions is like sipping water from a fire hose. And the Internet seems to be the world's biggest fire hydrant. Still, just as we need water to survive, scholars need information to learn. Your task in this activity is to answer some key questions on the topic. The Web offers interesting facts and opinions that may not be available anywhere else, but to find the truth you may have to read between the lines. Finally, remember, this activity is about thinking and learning, not copying and pasting.

Questions

  1. What do you understand by the following terms? Culture, Multiculturalism, Nationality, Racism, Prejudice
  2. What fraction of Australia’s 19 million people were born overseas?
  3. List three ways in which migrants benefit Australia
  4. What were the reasons for the post war migration boom? How was Australia to benefit?
  5. From which countries do most tourists who visit Australia come from? Refer to the 'Market Overviews' link and briefly comment on why tourist choose Australia for a holiday.
  6. What are the duties and personal requirements of a tour guide?
  7. What are the duties and personal requirements of each of the following - Hotel and Motel Front Office Clerk/Manager, Functions Coordinator, Chef
  8. What is meant by the term five star hotel? Look at a three star (standard), four star (first class) and five star (deluxe) hotel and compare their facilities.

Web Resources Links

Merriam-Webster Dictionary
Department of Immigration and Multicultural and Indigenous Affairs
Facts about the Australian Population
Department of Immigration and Multicultural and Indigenous Affairs
Does immigration really benefit Australia?
Teaching Heritage
Explanation of the post war migration boom
Australian Tourist Commisssion
Which tourists visit Australia?
Job specific - Tour Guide
Hospitality Industry Occupations
Australian Hotel Marketing


The Big Question

How does cultural diversity impact on the workplace of those working in hospitality and tourism?



Conclusion

People used to think that learning was all about gaining information and memorizing facts. We hope you've learned some important information in this Knowledge Hunt, but more than that, it would be great if you saw ways to use this knowledge to expand your understanding of the topic. Remember, with so much info exploding all around us, finding a nugget of knowledge is not as important as doing something with it. What will you do with your learning?



Web and Flow, by ozline.com created by Jennifer Hall
email: hallj@milsen.vic.edu.au
http://www.web-and-flow.com/members/jhall/vethosp1/hunt.htm